SOLVED

Microsoft Teams - Invite People is missing

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New Contributor

The option to 'Invite People' is missing at the bottom left corner of the Teams App on my laptop (above the option 'Join or Create a Team').  When I first downloaded the APP 'Invite People' was available and I was able to add one person.  But that option is no longer available.  

 

From a Team that I've created if I try to add a member it only recognize that one person that I was able to add before.  I don't get an option to invite someone by email.  

 

Is there a way to add the feature back?  I've uninstalled and reinstalled Teams, still having the same problem.  

 

Is there a way to import contacts into Teams or another option to add people that are not part of the organization yet?  

 

Thank you!

 

7 Replies

Hi,

So I guess you are using the Teams free edition. Can you test and see if you see that option in the Teams web app? https://teams.microsoft.com

 

You can also add a user direct to a Team:

 

Linus Cansby_0-1600084395483.png

@Linus Cansby 

 

I've signed up for the one-month free trial before I start paying ($12.50 a month).  Attached are the options I get when I try to add from the Web or Desktop APP.  I do see the option to add a member but when I type in a name/email it says it can't find it because it doesn't exist in the organization (which is true because I haven't been able to add them). 

I want to add people, new people, to the organization.  At the bottom left corner, above the 'Join or Create A Team', there was an option to 'Invite People', I no longer see that option.  When that option was available I was able to add a person.  How do I get that option back?  Or is there another way to add 'new people'?  Import them from a google account or Outlook account?  

 

Thank you!

Raju80

best response confirmed by ThereseSolimeno (Microsoft)
Solution

How about if you enter the full E-mail?

Read about adding guests here:

https://support.microsoft.com/en-us/office/add-guests-to-a-team-in-teams-fccb4fa6-f864-4508-bdde-256...

 

You might have to add guest access in admin portal first:

https://docs.microsoft.com/en-us/microsoftteams/set-up-guests

What if I don't want to add them as a guest. I want to add them as a member to the organisation.
@Linus Cansby 

You can select either "add as member" or "add as guest" when inviting the user to your team. Just type in the address and those options will appear.

I don't see the option "add as a member". I only see "add as a guest".
Refer to the screenshot attached.
@ChristianJBergstrom 

Are you using Teams free? Is it your own Teams free organization and are you the admin? If you're only a guest in that org. but perhaps an owner of a team (?) you will only see "add as guest".

 

Let me just add to avoid confusion that this can be changed as it's off by default. The creator of the Teams free org. can select that all can invite to the org. It's located in top right corner under "Manage org" only accessible for the creator of the Teams free org.