Microsoft Teams Glitches

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New Contributor

Where is the best place to discuss bugs/glitches? I'm an employee of a small marketing firm, that mostly deals with websites and social media, that has recently adopted Microsoft Teams with OneDrive for Business on Office 365. It's been great for collaborating with clients however we've had a few weird glitches with it that are becoming a bit of an issue.

Our first problem is with actual conversations. As expected when one user will respond to another in a Teams channel they will receive a notification banner, as well as an update icon in the Activity tab. However when entering the channel to view the conversation, the latest part of the thread will not appear. This seems to occur at random with the desktop app. Occasionally the conversation will show in the online version of Teams.

Second issue is with Teams settings. Some Members and Owners will have the Teams picture disappear and get replaced with a default icon. When viewing the Settings tab, the Member permissions and @mentions checkboxes will be unchecked. Upon rechecking one of them, several of them will turn back on and the Teams picture will get restored. Until this is done, the affected user will not be able to @mention any member of the team. What's odd is this doesn't affect every user.

We're using a Teams naming convention of clientname with a suffix of (internal).com or (client).com to distinguish if a client is involved with the conversation or not, and thought perhaps the parenthesis or periods were causing some sort of conflict? Any ideas? Suggestions?

 

Boxes randomly uncheckedBoxes randomly unchecked

 

 

 

5 Replies
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This space is a great place to discuss about bugs, improvements and so on
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If you click on the activity in the activity view you will see the message it relates to. I'm not sure I get your point.

 

I've never seen the behaviour you describe where @mentioning becomes disabled. It sounds perhaps like a network connectivity issue, if the icon gone for everyone? In the browser?

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The first issue is also being discussed here:

https://techcommunity.microsoft.com/t5/Microsoft-Teams/messages-not-showing-up/m-p/219996#M15924

 

...What occurs is that the activity view notifies the user the conversation has been updated and they can view a portion of the message, but the thread itself is not updated.

 

I'm wondering about your guess at a network connectivity issue... The second part is weird. All of the setting checkboxes become unchecked. Rechecking one of them in the settings tab alters the state of several other checkboxes. This only occurs with the online and desktop app. No issues with the mobile version.

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I just love microsoft. when i got to know that microsoft teams is a good option for studies.........I downloaded it on instructions of my teaches.
But the proble is that whenever i join a meeting.....the app crashes

@Chuck Capsis 

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@Chuck Capsis  Two years later and most of the glitches from 2018  remain unfixed.

 

I have been asking about this one since 2018 as well:

https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-teams-status-is-stuck-on-out-of-off...

Absolutely terrible. Don't get me started on trying to view old messages.

ASLO YOU CAN'T EVEN COPY AND PASTE MORE MESSAGES THAN CAN FIT IN THE CHAT WINDOW.... Otherwise you have TO MANUALLY SELECT EACH MESSAGE AS IT SHOWS UP AS YOU SCROLL UP. I miss Lync, conversation history WAS VERY USEFUL.