Forum Discussion
MichelleDuru
Sep 01, 2020Copper Contributor
Microsoft Teams Freezes PC
I have observed that the Microsoft Teams desktop app freezes my HP laptop. This is the 3rd experience on this laptop and the laptop is newly purchased, running on Windows 10 Home edition, has a RAM of...
- Sep 01, 2020
Sounds like laptop specs. Have you tried calls with camera off? Using background picture/blur or together more consumes more processor power and that Graphics combined with only 4GB of memory isn't a very powerful combination. It will result using your disk for more memory which usually adds up on freezing the system.
You can also try Teams settings "Disable GPU hardware acceleration" to see if it helps.
aalqaisi1974
Sep 28, 2020Copper Contributor
I upgraded the RAM to 8Gb and changed the HDD to SSD which both improve the performance significantly, the only problem which is not solved was the PC freezing during the conference call of Microsoft Teams, but now I am using the PC after disabling the GPU option, and it is working fine so far since 3 days.
Old_Yoda
Mar 28, 2021Copper Contributor
I just bought a Lenovo Ideapad with 12 Gb RAM, and a Ryzen 3 AMD Processor because I thought it was the laptop specs, and it keeps freezing, honestly, I wish there were a direct line to Bill Gates to let him know what a bad product Teams is.