Microsoft Teams Failed To Update Tagged List on Notify When Available

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New Contributor

Hi everyone,

I have some issue with Microsoft Teams which is i can't notify user when available and appear this error like photo below. But not all user, but some user i cant notify them when available.

nani kore.PNG


I try search in community and not found or maybe i mislook. 
I hope someone can guide me to fix this.

Regards, Thanks.

9 Replies

@Amir_Hussaini 

 

Hi, I've not seen that error before, nor can I find any information from a Google search.  How long have you been encountering this issue?  May be worth seeing if it clears itself up after a while.  If not, maybe log a support ticket with Microsoft.

@PeterRising 

 

Almost 2 week, my boss notice this issues when he can't notify user when available.
I try walk-around such like uninstall and install again MS Teams and same issue. There are some user we can't apply notify when available.

I checking configuration on my MS Teams program, nothing weird.
So, is that depends on individual setting that prevent we set them for notify when available or else?

I try Google about this issues, but no result. :cry:

Quick question, can you guide me how to submit log a support ticket with Microsoft? Thanks for helping.

@Amir_Hussaini 

 

If you are an Administrator of your O365 tenant,  you can open a new support ticket by going to the O365 Admin Center, and navigate to Support > New Service request as shown below;

 

Screenshot 2020-04-26 at 20.20.58.png

Type in a description for your issue, and then you should see the Contact Support option appear as follows;

 

Screenshot 2020-04-26 at 20.23.00.png

@PeterRising 

 

Thank you sir for guide me. :happyface:
I will submit it. 

I hope other user that have similar issues, will found this thread. 

@Amir_Hussaini  Did you get a resolution to this? We have started experiencing the same issue.

@Kevil-LTU Nope, that issue still there. Last MS Support sent email me regarding this issues is on 25/05/2020. I forgot to follow up that issue because we just ignore that problem. :cryingwithlaughter: (that features is good, but can't do anything with that bug, just let it go)

 

I think my ticket still open, if closed, i will get notification say my ticket is closed, right? 

 

I thought only me facing this issues. Hope you submit ticket to them and they will notice about this issue. :smile:

 

 

@Amir_Hussaini @Kevil-LTU I'm seeing this issue also - any further news/pointers? Did it get resolved?

Hi All

 

Having same issue, on one Member, was this ever resolved?

 

 

Klint