Microsoft Teams Failed To Update Tagged List on Notify When Available

[Amir_Hussaini]

Hi everyone,

I have some issue with Microsoft Teams which is i can't notify user when available and appear this error like photo below. But not all user, but some user i cant notify them when available.

I try search in community and not found or maybe i mislook. 
I hope someone can guide me to fix this.

Regards, Thanks.

[#2]

@Amir_Hussaini 

Hi, I've not seen that error before, nor can I find any information from a Google search.  How long have you been encountering this issue?  May be worth seeing if it clears itself up after a while.  If not, maybe log a support ticket with Microsoft.

[#3]

@PeterRising 

Almost 2 week, my boss notice this issues when he can't notify user when available.
I try walk-around such like uninstall and install again MS Teams and same issue. There are some user we can't apply notify when available.

I checking configuration on my MS Teams program, nothing weird.
So, is that depends on individual setting that prevent we set them for notify when available or else?

I try Google about this issues, but no result. 

Quick question, can you guide me how to submit log a support ticket with Microsoft? Thanks for helping.

[#4]

@Amir_Hussaini 

If you are an Administrator of your O365 tenant,  you can open a new support ticket by going to the O365 Admin Center, and navigate to Support > New Service request as shown below;

Type in a description for your issue, and then you should see the Contact Support option appear as follows;

[#5]

@PeterRising 

Thank you sir for guide me. 
I will submit it. 

I hope other user that have similar issues, will found this thread. 

[#6]

@Amir_Hussaini  Did you get a resolution to this? We have started experiencing the same issue.

[#7]

@Kevil-LTU Nope, that issue still there. Last MS Support sent email me regarding this issues is on 25/05/2020. I forgot to follow up that issue because we just ignore that problem.  (that features is good, but can't do anything with that bug, just let it go)

I think my ticket still open, if closed, i will get notification say my ticket is closed, right? 

I thought only me facing this issues. Hope you submit ticket to them and they will notice about this issue. 

[#8]

@Amir_Hussaini @Kevil-LTU I'm seeing this issue also - any further news/pointers? Did it get resolved?

[#9]

Hi All

Having same issue, on one Member, was this ever resolved?

Klint

[#10]

Still an issue for me @LTL_Service.

[#11]

@Amir_Hussaini 

Having the same issue.

[#12]

Happened to notice that my own instances of this issue have fixed themselves. I've done nothing further to troubleshoot/understand what happened here,... but the problem has now gone AFAIC.

Does anybody know if a fault was acknowledged / implemented?

[#13]

@Amir_Hussaini

@PeterRising 

Has anyone found a solution to this issue? I have tried everything from clearing cache to reinstalling teams to even changing my laptop but the issue persists.