Microsoft Teams External Camera on IOS IPad

[Tompa1978]

Hi,

Does anyone have any information on when external camera will be recognised in Teams on IOS for IPad?

I Use my IPad Pro as primary tool for work and have the Apple Studio Display.

It would be great to use the camera for this function.

Every time (many times a day) I receive or give a call I have to move the call to the iPad rather than the screen to utilize the camera-function.

Works well with FaceTime 

[#2]

Hello @Tompa1978 

welcome to the Microsoft community, my name is Recep I'll be happy to help you today.

I understand that you want to know when external camera will be recognized in Teams on IOS for IPad?

External cameras are not currently supported on iPadOS. Whether or not Teams can utilize this feature depends on Microsoft providing support for it in their app. In the meantime, external cameras should still work with Apple-made apps like FaceTime however Microsoft is currently looking into this feature but currently there is no ETA as to when this will be implemented.

For product feedback, kindly use this link to drop your feedback about this product: https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472


Also, providing you with the Microsoft Office 365 Roadmap Link so that you keep yourselves equipped with the newer features and functionalities - https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=

If I have answered your question, please mark your post as Solved

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[#3]

This is not true.  External cameras are supported by iPadOS 17.  They work for FaceTime and Zoom, but sadly not Teams.  I have a similar issue in that I use my iPad extensively for work, but when I join video calls, I don’t use Teams.  It’s very disruptive.

[#4]

@Tompa1978 - I have two other issues using Teams on my iPad for video calls. Wondering if you experience the same.
1. When I move Teams to the external monitor while on a call, my video feed rotates 90 degrees clockwise.
2. When I’m using a Bluetooth headset with an external monitor plugged in, Teams does not recognize the headset. I can only use the built in audio.

[#5]

Mbrossart mentioned this, but external cameras were recently added for support. I've done this with a Logitech using Zoom on iPadOS, and naturally Facetime supports it as well.

Curious if this is on the roadmap...

[#6]

Microsoft Teams on iOS for iPad does not natively support the use of external cameras. The application typically uses the built-in iPad camera for video calls.

[#7]

Bumping this. Just set up a dock to get external monitor, webcam, speakers, keyboard, and mouse all hooked up via USB-C on iPad Pro. Zoom works great but nada on Teams.

[#8]

I've found a workaround until Microsoft provides support for the native iPad OS app. I was able to get my camera recognized using the Teams web app on Safari only. This doesn't work in Edge or Chrome, and I didn't test with Firefox so YMMV. You also lose the ability to customize webcam setting if you have a companion app for Windows or Mac, but at least your camera *should* function. For reference, I'm using an Insta360 Link.

Also, if you have another browser set as default other than Safari, don't waste your time saving the tab to your home page, as it will open in the non-compatible browser.

Hope this helps!

[#9]

I have exactly the same issue. Our company selected MS for our productivity suite but after nearly 1 year there is still no external camera support in MS Teams for iPad and it is quite frustrating. The capability is in iPad OS 17, other video calling apps support external cameras but MS Teams (where we spend much of our working day) does not. Please please please add this feature in an update to MS Teams for iPad asap… Thank you

[#10]

I’m experiencing the same issues as people have noted above. I just wanted to offer my support for this feature request. It’s frustrating it one of the things that stops me from working with an all iPad workflow.

[#11]

bumping this thread as well. It’s been supported for almost a year now on iPadOS. It would be ideal if teams could support it.

https://www.theverge.com/2023/6/7/23752140/ipad-external-usb-webcam-camera-support-ipados-17

[#12]

Why is Microsoft not addressing this issue? It's a straightforward update for TEAMS that many users are requesting. Zoom already supports this feature on iPadOS. For those of us relying solely on iPads, the camera's orientation is preventing full usage.

We've been patient. Please inform us if the external webcam feature will be implemented for TEAMS soon, or we may need to consider switching to another product.

[#13]

I would just like to add my support for this request. It is insanely frustrating that the iPadOS Teams app does not support my Apple Studio Display camera.

Thank you!

[#14]

Yes. Our company just moved into a new facility and we're looking at adding Jabra cameras to our conference rooms. The easiest way to connect it all is with an iPad that we also use for product testing. But, just found out that Teams, unlike Zoom, does not support an external camera even though iPadOS has supported it since iPadOS 17.

What is really frustrating is Microsoft has nearly 250,000 employees worldwide and Microsoft Teams is a very important application for them. Can't they put 5 people on making sure that Teams on iOS works better than anything else?

[#15]

@Tompa1978 I have had some repeated success with my iPad Pro M4 running iPadOS 18 Developer Beta. My iPad is connected to an LG UltraFine with a single USB-C/Thunderbolt cable. I can use my LG's external camera when the Teams app is closed, and I join a Teams meeting directly from Outlook's calendar invite. It's critical for Outlook to be on the main screen (LG display) when Teams is launched. The Teams app starts on the main screen (LG display), and my meeting uses the LG display's camera. When Outlook is displayed on the iPad, and Teams is launched, it will use my iPad's camera. If I move Teams to the main display from the iPad, then my camera stays on the iPad but rotates by 90 degrees. 

[#16]

I HAD IT WORKING! on current stable iOS 17.5.1 and Teams 6.14.0 2024Jul-T2. (right after the issue that main camera video is upside down). Directly from Teams app, It requires some fidgeting I'm still figuring out (the order of connecting/reconnecting the camera vs starting Teams App/reconnecting power). I'm using Logitech G920 and the usb hub has to be powered. It shows good on both main and external screen. The only main issue is that Teams is displaying the camera in portrait (the aspect is 9:16, not 16:9), it's not a big issue. The orientation is right.

[#17]

@FilipPokorny If you work it out please share.  I was able to get it working also on the build just before the upside down M4 ipad video issue but couldn’t work out the specific combination of plugging / restarting teams to replicate.  However since the latest teams build, 6.14.1 (fixed upside down video on m4) i can’t get it to bring in an external webcam feed at all.

[#18]

@PaulB2455 I also cannot get it to work still. Have not found a way to get Teams on my M4 iPad to recognise my Apple Studio Display camera. If anyone works out please share. Thanks a lot!

[#19]

What I've done is the following:

1. Force quit Teams
2. Start FaceTime and switch the correct camera
3. Leave FaceTime running and start Teams
4. Join your meeting

It doesn't always work the first time. The most I've had to repeat the sequence is twice.

We're running iOS 17.5.1, with Teams 6.14.1 Build 6.14.77.2024142602/0727

[#20]

@brian-g 

I’ve tried this & couldnt get it to work. 

Teams has mentioned that this has also been added in the What’s new in Microsoft Teams but its not working for me on my iPad. 

The below does not work!

July 2024

connect an external webcam to your iPad

Use an external webacam to improve your video quality during teams meetings on your iPad with iOS 17. Simply connect your webcam to your iPad before joining your meeting.