Microsoft Teams download issue

%3CLINGO-SUB%20id%3D%22lingo-sub-2034789%22%20slang%3D%22en-US%22%3EMicrosoft%20Teams%20download%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2034789%22%20slang%3D%22en-US%22%3E%3CP%3EWhenever%20I%20try%20to%20download%20Microsoft%20Teams%2C%20I%20get%20below%20error%20messages.%20Does%20anyone%20know%20how%20to%20fix%20this%3F%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22sophkim_0-1609892015796.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F244431i4DF07E3BB621A9B2%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22sophkim_0-1609892015796.png%22%20alt%3D%22sophkim_0-1609892015796.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22sophkim_1-1609892033645.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F244432i961EA61206710D18%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22sophkim_1-1609892033645.png%22%20alt%3D%22sophkim_1-1609892033645.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2034789%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2035030%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20Teams%20download%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2035030%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F919183%22%20target%3D%22_blank%22%3E%40sophkim%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethis%20looks%20like%20an%20issue%20with%20MSI%20installer%20itself.%20You%20may%20try%20to%20run%20the%20installer%20fix%20and%20try%20installing%20it%20again.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-in%2Fhelp%2F17588%2Fwindows-fix-problems-that-block-programs-being-installed-or-removed%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.microsoft.com%2Fen-in%2Fhelp%2F17588%2Fwindows-fix-problems-that-block-programs-being-installed-or-removed%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETry%20the%20system%20checker%20as%20well.%20sometime%20corrupted%20binaries%20also%20cause%20such%20issue.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ego%20to%20command%20prompt%20as%20an%20administrator.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Erun%20sfc%20%2Fscannow%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECollect%26nbsp%3B%20a%20procmon%20trace%20also%20to%20find%20out%20if%20there%20is%20any%20issue%20with%20account%20permission.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fsysinternals%2Fdownloads%2Fprocmon%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fsysinternals%2Fdownloads%2Fprocmon%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

Whenever I try to download Microsoft Teams, I get below error messages. Does anyone know how to fix this? 

 

sophkim_0-1609892015796.png

sophkim_1-1609892033645.png

 

 

 

1 Reply

@sophkim 

Hi,

 

this looks like an issue with MSI installer itself. You may try to run the installer fix and try installing it again.

 

https://support.microsoft.com/en-in/help/17588/windows-fix-problems-that-block-programs-being-instal...

 

Try the system checker as well. sometime corrupted binaries also cause such issue.

 

go to command prompt as an administrator.

 

run sfc /scannow

 

Collect  a procmon trace also to find out if there is any issue with account permission.

 

https://docs.microsoft.com/en-us/sysinternals/downloads/procmon