Microsoft Teams disconnects headset after 30 Minutes of Call

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New Contributor

Microsoft Teams disconnects headset after exactly 30 Minutes of Call

 

Windows 10

 

Microsoft Teams Version 1.3.00.8663 (64-bit). It was last updated on 4/15/20

 

Headset EDIFIER

 

Bluetooth

7 Replies
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@mkatsil hi having same issue , 

After i turned off the midi access in teams it did seem to stabilise. But haven used enough to say for sure it has fixed isssue.  

 

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My headphone audio doesn't disconnect by my microphone is not longer connected seems to be consistently 30mins in a teams calls. Both for Bose QC35 ii and Steelseries 9x
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@Hull_Aussie 

 

Hi,

 

How did you manage to disable the MIDI and dit it work longterm?

 

Thanks,

 

Tom

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I got the same problem.  Mic got disconnect after 30min.  Did you find a solution?@mkatsil 

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I'm having this exact same issue using Bose QC headset. Checked all the settings, works perfectly fine for about 30 minutes before getting an error message related to the mic. Have to turn the headset back on and off for the mic to work. Ridiculous. Anyone found a solution or know what's causing the problem?
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Tom
You find it under your icon settings devices. But the key fix was a firmware update to the headphone Bose 700. After firmware update have been very stable use around 4 6 hours a day now without issue.