SOLVED

Microsoft teams desktop app werkt niet

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New Contributor

Ik heb een schoolaccount waar ik online lessen op volg via Teams. Nu zou ik in plaats van de online versie van Teams de desktop app willen gebruiken. Als ik deze echter start en probeer in te loggen krijg ik foutcode caa70004. Ik heb al meerdere malen Teams opnieuw geïnstalleerd en cache files verwijderd, maar het helpt allemaal niet.

 

Ik hoop dat jullie mij kunnen helpen.

4 Replies
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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

Hi @michel904 ,

 

This seems like a good article to follow for that particular error code: https://www.addictivetips.com/web-conferencing/teams-error-code-caa7000a/#:~:text=%20MS%20Teams%20Er...

Thanks

 

Henry

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@henryarphillips365 This works, but i want to log in on the desktop app, not online.

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Hi @michel904 ,

 

There should have been some Desktop orientated options too.

Thanks

 

Henry

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Hi@henryarphillips365 

 

I did all of the steps on the link you gave me. But it still does not work.

 

I found out that if I use my full student email (not my studentnumber) I can get a step further into login in to Teams. A new screen pops up where i have to fill in my email again. If I try my full student email again, it's saying it's not correct. When I try my studentnumber email, it's saying that the email does not excist.