Microsoft teams crashes

%3CLINGO-SUB%20id%3D%22lingo-sub-2507843%22%20slang%3D%22en-US%22%3EMicrosoft%20teams%20crashes%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2507843%22%20slang%3D%22en-US%22%3E%3CP%3Ewhen%20i%20join%20meeting%20it%20hangs%20then%20crahes%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ein%20event%20viewer%20%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFaulting%20application%20name%3A%20Teams.exe%2C%20version%3A%201.4.0.16575%2C%20time%20stamp%3A%200x5f654c60%3CBR%20%2F%3EFaulting%20module%20name%3A%20Teams.exe%2C%20version%3A%201.4.0.16575%2C%20time%20stamp%3A%200x5f654c60%3CBR%20%2F%3EException%20code%3A%200xc0000602%3CBR%20%2F%3EFault%20offset%3A%200x0000000000197d17%3CBR%20%2F%3EFaulting%20process%20id%3A%200x2ba8%3CBR%20%2F%3EFaulting%20application%20start%20time%3A%200x01d76e8f5f26db7c%3CBR%20%2F%3EFaulting%20application%20path%3A%20C%3A%5CUsers%5C...%5CAppData%5CLocal%5CMicrosoft%5CTeams%5Ccurrent%5CTeams.exe%3CBR%20%2F%3EFaulting%20module%20path%3A%20C%3A%5CUsers%5C...%5CAppData%5CLocal%5CMicrosoft%5CTeams%5Ccurrent%5CTeams.exe%3CBR%20%2F%3EReport%20Id%3A%202c82a21e-da83-11eb-8434-340286b0a85a%3CBR%20%2F%3EFaulting%20package%20full%20name%3A%3CBR%20%2F%3EFaulting%20package-relative%20application%20ID%3A%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2507843%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ECommunity%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2508057%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20teams%20crashes%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2508057%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F1093281%22%20target%3D%22_blank%22%3E%40Oratorio%3C%2FA%3E%26nbsp%3B%20%26nbsp%3BSounds%20like%20you%20need%20immediate%20assistance%2C%20which%20can%20be%20received%20by%20contacting%20Microsoft%20Support%20or%20opening%20a%20ticket%20at%20%3CA%20href%3D%22https%3A%2F%2Fanswers.microsoft.com%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%22%3Eanswers.microsoft.com%3C%2FA%3E%2C%20where%20agents%20are%20available%20to%20troubleshoot%20your%20issue%20until%20it's%20resolved.%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

when i join meeting it hangs then crahes

 

in event viewer :

 

Faulting application name: Teams.exe, version: 1.4.0.16575, time stamp: 0x5f654c60
Faulting module name: Teams.exe, version: 1.4.0.16575, time stamp: 0x5f654c60
Exception code: 0xc0000602
Fault offset: 0x0000000000197d17
Faulting process id: 0x2ba8
Faulting application start time: 0x01d76e8f5f26db7c
Faulting application path: C:\Users\...\AppData\Local\Microsoft\Teams\current\Teams.exe
Faulting module path: C:\Users\...\AppData\Local\Microsoft\Teams\current\Teams.exe
Report Id: 2c82a21e-da83-11eb-8434-340286b0a85a
Faulting package full name:
Faulting package-relative application ID:

2 Replies

Hi @Oratorio   Sounds like you need immediate assistance, which can be received by contacting Microsoft Support or opening a ticket at answers.microsoft.com, where agents are available to troubleshoot your issue until it's resolved.

thanks

the problem was with audio device 

I removed them and installed latest realtek audio device