Microsoft Teams Chat Pasted Screenshot Image Disappears

Occasional Visitor

When pasting a copied screen shot from the Snipping Tool into the chat, sometimes my images appear like this (See below image). It will show the preview for a split second in the chat window and then turn to this thumbnail... Once you click on the small image icon the image shows full-size but the thumbnail preview in the chat is not visible. This only happens every so often and can be fixed sometimes by restarting Teams to get the preview to show in the chat window. Is there anything I can do to fix this besides restarting? Does the person on the receiving end see it correctly or with the small image icon? 

Not sure what the fix here could be or if I'm doing something wrong. Not a huge issue but frustrating nonetheless. 



2 Replies

Hello @ZachF10   Please take a look at the Best Response in this prior post and see if it solves your issue: image not visible in chat - Microsoft Tech Community

Same problem, no solution is permanent that I can find, including the other discussions linked