Dec 09 2020 11:51 AM
When a call is made with Teams to an internal user the dial pad is visible in the call options. Upon adding an external participant the dial pad disappears. The external participant, making this a 3 person call can be a vendor with an automated message asking us to dial 1 or 2. The dial pad is not available. Please advise.
Dec 09 2020 02:09 PM
Hi @cynthia_e Does this help? Dial pad in missing in Teams - Microsoft Teams | Microsoft Docs