Oct 16 2020 11:51 AM
The app just turn black when i start it. i tried to uninstall e reinstall, clear chache, change account ecc nothing worked. I can use it via web but not from the app
Feb 22 2021 10:51 PM
@Mattel575 Same here for me. Teams goes black after a device sleep and can be brought back to normal by exiting and restarting.
Feb 23 2021 10:55 PM
@castrazozza same here, still not working correcty. @ms please fix this.
Mar 02 2021 06:29 AM
@castrazozza I HAVE THE EXACT SMAE PROBLEM, exept i cant still use it, as in i have a balck screen but where the x button is i can still press it and close the app... hmm
Mar 03 2021 11:34 PM
Solution
A solution that works for me and does not require computer restart:
1. Hit `Win+R` to open a console prompt.
2. Kill all processes that have teams in their name with this command:
taskkill /IM "teams*" /F
3. Launch Teams.
May 05 2021 12:46 PM
May 16 2021 07:01 PM
Jun 16 2021 05:38 AM - edited Jun 16 2021 05:40 AM
IT also seems to work to find the teams in the notification area, right click and choose "quit" and then restart teams
Aug 18 2021 12:13 AM
@Support Recently had this Teams screen goes black problem on my laptop - while plugged into a docking station, and in a Teams call, the screen would go black. Teams is still running but of course it's impossible to get it onto the other screen or do anything. Sometimes closing the lid worked. Other times not.
This bug has persisted for over a year. Don't you think it's time you fixed it!
Nov 29 2021 05:13 PM
Dec 25 2022 11:14 PM
Dec 20 2023 07:44 AM