Microsoft Teams Audio issue

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Occasional Visitor

Dear All,

 

I have a problem with MT with sound quality and need some help please. When i do a test call, the sound quality is perfect but when in meetings, remote people complain about very bad and distorted sound quality at random times during the meeting. I'm using two microphones connected to a mixer that is plugged to the laptop and big screen on wall. it was working fine until recently things changed. i replaced the Mics but the problem continued. Any idea?

 

thanks a million.

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