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Microsoft Team Website not loading on Chrome (Latest) and Firefox on Linux

%3CLINGO-SUB%20id%3D%22lingo-sub-96771%22%20slang%3D%22en-US%22%3EMicrosoft%20Team%20Website%20not%20loading%20on%20Chrome%20(Latest)%20and%20Firefox%20on%20Linux%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-96771%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ei%20am%20trying%20to%20load%20Teams%20in%20my%20browser%20because%20i%20am%20working%20with%20a%20Linux%20Desktop.%20Login%20into%20Office%20365%20works%20fine%20and%20all%20other%20App%20works%20as%20expected.%20Teams%20on%20the%20other%20Hand%20just%20Loops%20endlessly%2C%20i%20see%20it%20cycles%20between%20%3CA%20href%3D%22https%3A%2F%2Fteams.microsoft.com%2Fgo%23%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fteams.microsoft.com%2Fgo%23%3C%2FA%3E%20and%20something%20with%20id_token...%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20this%20issue%20on%20several%20Linux%20machines%20using%20latest%20Chrome%20and%20Firefox%2C%20both%20with%20unused%20fresh%20profiles.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20idea%20how%20to%20get%20Teams%20Web%20Working%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-96771%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EChrome%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EFirefox%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ELinux%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-217394%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20Team%20Website%20not%20loading%20on%20Chrome%20(Latest)%20and%20Firefox%20on%20Linux%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-217394%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20problem%20I%20has%20been%20faced%2C%20to%20fix%20this%20problem%20please%20set%20your%20system%20time%20zone%20and%20time%20correctly.%3C%2FP%3E%3CP%3Eproblem%20will%20sort-out%20automatically.%20%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-215632%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20Team%20Website%20not%20loading%20on%20Chrome%20(Latest)%20and%20Firefox%20on%20Linux%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-215632%22%20slang%3D%22en-US%22%3E%3CP%3EThought%20I%20can%20provide%20a%20little%20information%2C%20as%20I%20continue%20to%20encounter%20this%20problem.%3C%2FP%3E%3CP%3ETeams%20web%20app%2C%20after%20logging%20in%2C%20makes%20four%20empty%20POST%20requests%20to%20this%20URL%20%3CA%20href%3D%22https%3A%2F%2Fcsp.skype.com%2F%3Fring%3D4%26amp%3Bpolicy%3Denforced%26amp%3Bversion%3D1.1.8%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fcsp.skype.com%2F%3Fring%3D4%26amp%3Bpolicy%3Denforced%26amp%3Bversion%3D1.1.8%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHere%20are%20the%20headers%3C%2FP%3E%3CPRE%3EAccept%20%3CBR%20%2F%3Etext%2Fhtml%2Capplication%2Fxhtml%2Bxm%E2%80%A6plication%2Fxml%3Bq%3D0.9%2C*%2F*%3Bq%3D0.8%3CBR%20%2F%3EAccept-Encoding%20%3CBR%20%2F%3Egzip%2C%20deflate%2C%20br%3CBR%20%2F%3EAccept-Language%20%3CBR%20%2F%3Een-ZA%2Cen-GB%3Bq%3D0.8%2Cen-US%3Bq%3D0.5%2Cen%3Bq%3D0.3%3CBR%20%2F%3EConnection%20%3CBR%20%2F%3Ekeep-alive%3CBR%20%2F%3EContent-Length%20%3CBR%20%2F%3E3139%3CBR%20%2F%3EContent-Type%20%3CBR%20%2F%3Eapplication%2Fcsp-report%3CBR%20%2F%3EDNT%20%3CBR%20%2F%3E1%3CBR%20%2F%3EHost%20%3CBR%20%2F%3Ecsp.skype.com%3CBR%20%2F%3EUser-Agent%20%3CBR%20%2F%3EMozilla%2F5.0%20(X11%3B%20Ubuntu%3B%20Linu%E2%80%A6)%20Gecko%2F20100101%20Firefox%2F61.0%3C%2FPRE%3E%3CP%3E%3CBR%20%2F%3EThe%20server%20at%20csp.skype.com%20will%20return%20a%20504%20or%20502%20response%20after%20~65%20seconds.%3C%2FP%3E%3CPRE%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CTITLE%3E504%20Gateway%20Time-out%3C%2FTITLE%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CCENTER%3E%3CH1%20id%3D%22toc-hId-1902255580%22%20id%3D%22toc-hId-1902255580%22%20id%3D%22toc-hId-1902255580%22%3E504%20Gateway%20Time-out%3C%2FH1%3E%3C%2FCENTER%3E%3CBR%20%2F%3E%3CHR%20%2F%3E%3CCENTER%3Enginx%3C%2FCENTER%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%26lt%3B%2Fhtml%26gt%3B%3C%2FPRE%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-159635%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20Team%20Website%20not%20loading%20on%20Chrome%20(Latest)%20and%20Firefox%20on%20Linux%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-159635%22%20slang%3D%22en-US%22%3E%3CP%3ESame%20problem%20as%20Guillaume%20here%20on%20Ubuntu%2017.10%20with%20firefox%2058.0.2%20(64-bit)%20from%20the%20official%20canonical%20repo.%3C%2FP%3E%0A%3CP%3ELogging%20out%20and%20back%20in%20from%20Teams%20did%20not%20help%2C%20just%20says%20I%20need%20to%20enable%203rd%20party%20cookies%2C%20but%20I%20haven't%20disabled%20anything.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EGuess%20I'll%20try%20to%20get%20chrome%20from%20the%20PPA.%3C%2FP%3E%0A%3CH1%20id%3D%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Occasional Contributor

Hi,

 

i am trying to load Teams in my browser because i am working with a Linux Desktop. Login into Office 365 works fine and all other App works as expected. Teams on the other Hand just Loops endlessly, i see it cycles between https://teams.microsoft.com/go# and something with id_token...

 

I have this issue on several Linux machines using latest Chrome and Firefox, both with unused fresh profiles.

 

Any idea how to get Teams Web Working?

9 Replies
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Do you get any more information from the network monitor (F12)? Any 401 responses with maybe more information perhaps? Missing/invalid tokens maybe?

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Have you also tried to access using different browsers (if possible) in your Linux machines?
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Hi,

 

i'm facing the same issue on Linux Ubuntu 16.04 Xenial distribution.

On latest firefox version (57.0.1), here is my stack trace when I try to log inTeams_fail.png

 

Chromium is not supported by Teams, so that lefts me no other option...

Any help would be appreciated

Thanks

Guillaume

 

 

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You can install Chrome, it is available as a ppa for Ubuntu. I solved this issue by logging out of Office 365 from another Office 365 page and then i am able to relog into Teams.

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Same problem as Guillaume here on Ubuntu 17.10 with firefox 58.0.2 (64-bit) from the official canonical repo.

Logging out and back in from Teams did not help, just says I need to enable 3rd party cookies, but I haven't disabled anything.

 

Guess I'll try to get chrome from the PPA.

 

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Thought I can provide a little information, as I continue to encounter this problem.

Teams web app, after logging in, makes four empty POST requests to this URL https://csp.skype.com/?ring=4&policy=enforced&version=1.1.8

 

Here are the headers

Accept 
text/html,application/xhtml+xm…plication/xml;q=0.9,*/*;q=0.8
Accept-Encoding
gzip, deflate, br
Accept-Language
en-ZA,en-GB;q=0.8,en-US;q=0.5,en;q=0.3
Connection
keep-alive
Content-Length
3139
Content-Type
application/csp-report
DNT
1
Host
csp.skype.com
User-Agent
Mozilla/5.0 (X11; Ubuntu; Linu…) Gecko/20100101 Firefox/61.0


The server at csp.skype.com will return a 504 or 502 response after ~65 seconds.


<html>

<head><title>504 Gateway Time-out</title></head>
<body bgcolor="white">
<center><h1>504 Gateway Time-out</h1></center>
<hr><center>nginx</center>
</body>
</html>

 

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Hi, 

This problem I has been faced, to fix this problem please set your system time zone and time correctly.

problem will sort-out automatically.   

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@Sven Jansen 

I've had this problem, then for a while it was gone and right now there is no way to access Teams on my Linux Machine with Chrome. But it works in Firefox.

I have deleted all Cookies from all office.com web sites (a lot). I have completely deleted the cache. But Teams complains that I have either not activated Cookies (which I have because there were a lot of cookies set) or accept third party cookies (which I will not activate for good reasons).

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@Carsten Büttemeier 

I have same issue 

Teams got stuck on loading... with F12 I got following error:

 

020-03-21T01:21:53.163Z transportDependencyProviderService: transport can't be initialized, settingsService is enabled - false,
desktop is pluginless - false,
destop is Hwa - true,
slimcore enabled - true

 

I also tried with firefox and nothing change. All other office365 apps works just fine.

 

 

 

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