Microsoft team meetings help help

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Occasional Visitor

I have had 3-4 different people send me invites through Microsoft teams on my windows 10 laptop. All occasions I have not been able to successfully connect with people? I don't understand the issue. It was so bad a couple of people just called me because we could not connect. I even downloaded this Microsoft teams app hoping this would help. I don't see a way of testing this. I called Microsoft that wont and cant set up a meeting with me. I have lost out on a couple of interviews and doctor visits because of this. I have no issues with skype or zoom. I have a important video call tomorrow and I have no idea if I will be able to connect. Can someone with help or advise?   

1 Reply
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Hi,

 

I guess there is some kind of network problem. You can test your network with a tool called Network Testing Companion. https://bit.ly/teamsntc

 

You can also try to do a test call from your Teams client. 

https://office365itpros.com/2019/07/18/make-test-call-teams/

 

If you haven't tried it yet, try with the web client. https://teams.microsoft.com