Microsoft Lists Tab in Teams APP not pulling list

Copper Contributor

Hi,


I have users getting this message when trying to access a Microsoft list via mobile Teams App. Most of the members on the team can access however some see this below

IMG_4271.jpeg

I have had the ones that are getting above message 

  • log out and log back in- didnt work
  • Uninstall and reinstall teams app - didn't work
  • Removed member and added to team and channel- didn't work
  • access from desktop app- worked

Any other troubleshooting ideas to get the link to load for them in the mobile app?

 

 

Thanks,

Matt

1 Reply

@Sinner4lif3 

Hello!

We are met with the same issue at my organization. We reached out to Microsoft and they stated:

We've confirmed that is an ongoing outage, and the team has already fixed the issue in the iOS app. To set you the expectation, it will take around ~3 weeks to reach the App Store. In the meantime, we have the standalone Microsoft lists app available for iOS. I recommend installing it as a workaround. 

Another workaround we used was creating a SharePoint tab and accessing the list that way. This issue appears to be only impacting IOS users.

Example List:

 

Bogdanofff_0-1676311031167.png

 

Error shown:

Bogdanofff_1-1676311031169.png

 

Teams version:
 

Bogdanofff_2-1676311031170.png


I hope this helps!