SOLVED

Microsoft Forms daily alerts for old/expired survey

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Occasional Visitor

Hello, 

 

Our team uses Microsoft Forms within Teams to run quick surveys (ex: how many people will attend X so we can plan logistics). A survey was posted in a team chat on August 19th, and now we get an alert on this old survey every day. Any idea how to make this go away? 

 

I've played around with adding Forms to the team chat, where I'm able to see the results or collaborate, but I can't deactivate the form. Can you setup a form to only notify users once, and not every single day? 

 

Thank you

4 Replies
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Solution
Hi @Ianbaker,

Thanks for raising this.

Have you tried

1.) In the Form going to More > Settings and untick the notifications (I.e. send an email response to recipients)
2.) If this doesn't fix it then in More > Settings > Untick accept responses and setting a start and end date to the past

If it still doesn't accept responses then I would consider exporting the responses and then getting rid of the form if it is no longer needed.

In terms of setting up a form to only notify users once, a possible way around this is to turn notifications off on a form, then set up a flow to email the Team once a response to the form is submitted. Wrote about this in my blog here -

https://microsoft365pro.co.uk/2019/07/29/teams-real-simple-with-pictures-getting-feedback-to-the-tea...

Hope that answers your questions!

Best, Chris
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@Christopher Hoard Hi Chris,

I think the issue is similar to something I'm experiencing - there is a daily update published in the "Posts" section of my Team regarding a form I have set up, and what we're looking for is a way to stop those daily updates as the Posts section is being cluttered!

 

clipboard_image_0.png

 

Thanks,

James

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Hi @JamesDedman

Please excuse the delay in response. I had to test this.

Notifications for forms are set up using connectors on the channel. See article here

https://support.office.com/en-us/article/create-edit-and-collaborate-on-a-form-in-microsoft-teams-33...

Solution would be

1.) Go to the channel the notifications are in
2.) Select the ellipsis next to the channel name
3.) Select connectors
4.) Under the manage menu select configured
5.) Under Forms select 1 configured (marked with a dropdown arrow) then Manage
6.) Select remove
7.) Complete the removal reason then select remove

Job done :D

Best, Chris
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However, if/when a new survey form is needed in the same channel, the connector will need to be re-added to obtain results of the subsequent survey. I suspect this will then bring in the daily notice of the first previously closed survey.