Microsoft email custom domain address but no free teams?

%3CLINGO-SUB%20id%3D%22lingo-sub-2174033%22%20slang%3D%22en-US%22%3EMicrosoft%20email%20custom%20domain%20address%20but%20no%20free%20teams%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2174033%22%20slang%3D%22en-US%22%3EI%20have%20Marty%40xyz.com%20it%20has%20a%20365%20licence%20and%20Teams...%20included%20in%20the%20licence%3CBR%20%2F%3E%3CBR%20%2F%3EI%20have%20a%20second%20Microsoft%20mail%20account%20for%20frank%40xyz.com%20(no%20365%20licence)%20just%20Microsoft%20mail%20%40xyz.com%20domain%3CBR%20%2F%3E%3CBR%20%2F%3E%40xyz.com%20hosted%20by%20go%20daddy%3CBR%20%2F%3EMarty%40xyz.com%20%26amp%3B%20365%20purchased%20through%20go%20daddy%3CBR%20%2F%3EFrank%40xyz.com%20Microsoft%20mail%20purchased%20through%20go%20daddy%20(no%20365%20licence)%3CBR%20%2F%3E%3CBR%20%2F%3EI%20am%20Marty%20and%20I%20can%20see%20frank%20as%20a%20member%20of%20the%20xyz.com%20organisation%20in%20teams%20when%20I%E2%80%99m%20logged%20in%3CBR%20%2F%3E%3CBR%20%2F%3EBut%20Frank%20can%E2%80%99t%20log%20into%20free%20teams%20or%20join...%3CBR%20%2F%3E%3CBR%20%2F%3EGo%20daddy%20are%20telling%20me%20I%20need%20a%20365%20licence%20For%20frank%3CBR%20%2F%3E%3CBR%20%2F%3EThis%20doesn%E2%80%99t%20seem%20right%20since%20a%20free%20Microsoft%20account%20holder%20can%20access%20teams%20for%20free%20but%20(but%20because%20frank%20has%20a%20paid%20Microsoft%20mail%20account%20he%20can%E2%80%99t%20have%20free%20teams%3F)%3CBR%20%2F%3E%3CBR%20%2F%3ECan%20someone%20help%3F%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2174033%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EHow-to%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
New Contributor
I have Marty@xyz.com it has a 365 licence and Teams... included in the licence

I have a second Microsoft mail account for frank@xyz.com (no 365 licence) just Microsoft mail @xyz.com domain

@xyz.com hosted by go daddy
Marty@xyz.com & 365 purchased through go daddy
Frank@xyz.com Microsoft mail purchased through go daddy (no 365 licence)

I am Marty and I can see frank as a member of the xyz.com organisation in teams when I’m logged in

But Frank can’t log into free teams or join...

Go daddy are telling me I need a 365 licence For frank

This doesn’t seem right since a free Microsoft account holder can access teams for free but (but because frank has a paid Microsoft mail account he can’t have free teams?)

Can someone help?
1 Reply
GoDaddy have their own flavor of O365 services, and the "generic" guidance doesn't apply, so best clarify this with their support.