Nov 26 2020 03:39 AM
I have an external microphone (Rode NT3) that I was sent.
When I use it on Zoom, I get told the sound quality is great.
When it use it to record presentations through Teams, I can hear that the sound quality is great.
But if I use it for calls on Teams, people complain they cannot hear me properly and I have to switch away to other microphones.
I can't find anything specific to Teams in the Teams or Windows sound settings to sort this.
Any thoughts on how to improve sound quality in Teams would be great.
Nov 29 2020 08:48 AM
Have you tried to turn off the Noise suppression that you find in settings?
Nov 30 2020 09:28 AM
@Linus Cansby Thank you. Just like in your screenshot, I seem to be on Auto, so I'll try switching off and see how I get on in my next call.
Feb 22 2021 07:47 AM
Had the same issue (but with a different microphone) on my Windows 10 (Lenovo Y700 laptop): mic audio quality in Zoom - crystal clear, in Skype and MS Teams - nobody could hear me (as well as in windows settings the mic level was not moving).
Playing with various software settings didn't solve it.
What solved it was a reinstall of Realtek HD Audio Driver (link: https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw..., the driver automatically removes the existing version during installation). After that, the mic sound quality is crisp and clear across all programs.