Apr 15 2021 11:22 AM
Since a few days ago, when I join a Microsoft Teams meeting / call, the other attendees cannot hear me even though I'm not on mute. I have tried logging off and on again, and also uninstalling and reinstalling the app - but these do not work. I have checked that this is only a problem with Teams - my laptop microphone is working fine on other apps. I have a Microsoft Surface Pro 7.
It is not an issue with my Microsoft Team account settings it seems, as it works fine on my Macbook.
Apr 15 2021 11:48 AM
Apr 15 2021 12:25 PM
Apr 15 2021 01:16 PM
Apr 15 2021 01:33 PM
Apr 15 2021 03:17 PM
@Deleted Nothing has worked, thank you for your advice though.
I have also created a new user account on the same computer - and downloaded Teams onto that profile - and the problem still occurs.
So it seems to be an issue with the computer's built-in microphone not working with Teams (yet the computer's microphone works on other apps when I test it).
To confirm this deduction, I have tried plugging in an external microphone and it works fine with Teams.
Any thoughts what to try next?
Apr 15 2021 03:34 PM