SOLVED

Messages in teams aren't actually deleting

%3CLINGO-SUB%20id%3D%22lingo-sub-2982556%22%20slang%3D%22en-US%22%3EMessages%20in%20teams%20aren't%20actually%20deleting%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2982556%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20been%20working%20on%20a%20new%20Team%20for%20my%20company%20and%20I%20am%20wanting%20to%20delete%20all%20the%20messages%20that%20I%20have%20sent%20for%20testing%20so%20it%20looks%20nice%20and%20fresh.%20I%20have%20gone%20in%20and%20set%20the%20global%20settings%20to%20allow%20owners%20to%20delete%20messages%20in%20teams.%20I%20also%20have%20the%20check%20box%20clicked%20within%20the%20team's%20settings%20to%20allow%20the%20Owner%20to%20delete%20all%20messages.%20I%20then%20go%20to%20a%20message%20and%20I%20am%20able%20to%20delete%20the%20messages%20and%20I%20see%20the%20confirmation%20below%20stating%20the%20message%20has%20been%20deleted.%20The%20problem%20is%20that%20once%20I%20leave%20the%20channel%20and%20go%20back%2C%20the%20message%20is%20still%20there.%20Any%20idea%20how%20to%20get%20these%20messages%20to%20stay%20deleted%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22AustinB2385_0-1637271973074.png%22%20style%3D%22width%3A%20595px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F328083i77EC2D4053FB4765%2Fimage-dimensions%2F595x55%3Fv%3Dv2%22%20width%3D%22595%22%20height%3D%2255%22%20role%3D%22button%22%20title%3D%22AustinB2385_0-1637271973074.png%22%20alt%3D%22AustinB2385_0-1637271973074.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2982556%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EHow-to%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMessaging%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESettings%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2984043%22%20slang%3D%22en-US%22%3ERe%3A%20Messages%20in%20teams%20aren't%20actually%20deleting%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2984043%22%20slang%3D%22en-US%22%3EThat's%20probably%20a%20cache%20issue%2C%20try%20confirming%20via%20the%20browser%20client%20(private%20session).%3C%2FLINGO-BODY%3E
New Contributor

I have been working on a new Team for my company and I am wanting to delete all the messages that I have sent for testing so it looks nice and fresh. I have gone in and set the global settings to allow owners to delete messages in teams. I also have the check box clicked within the team's settings to allow the Owner to delete all messages. I then go to a message and I am able to delete the messages and I see the confirmation below stating the message has been deleted. The problem is that once I leave the channel and go back, the message is still there. Any idea how to get these messages to stay deleted?

 

AustinB2385_0-1637271973074.png

 

1 Reply
best response confirmed by AustinB2385 (New Contributor)
Solution
That's probably a cache issue, try confirming via the browser client (private session).