SOLVED

Message deletion policy in Microsoft Teams

New Contributor

Hello everyone!
I really ask for your help.
Why isn't the Microsoft Teams chat message deletion policy working?

My actions:
1) I have opened Microsoft 365 compliance cente.
2) Then I opened the "Politics" section.
3) Then I opened the "Storage" section.
4) Then I clicked "Create Retention Policy".
5) Then I selected a policy for "Teams Chats" and selected "Remove items only when they reach a certain age." I configured to delete messages older than one day.

But nothing works.
Help me please.

2 Replies
best response confirmed by Anton_Microsoft (New Contributor)
Solution
First off the policy takes time to activate fully! Also setting it to 1 day, it might take longer than that for it to hit!
See here to fully understand the retention process:

https://docs.microsoft.com/en-us/microsoft-365/compliance/retention-policies-teams?view=o365-worldwi...

Adam
Thank you so much!
I managed.
Chat messages were deleted after 7 days.