Menu option is not working for our Toll free number 877.

Frequent Contributor

Hello 

 

Please i need your help on this issue. 

 

When we dial our toll free number menu option is not given and it directly goes to the main desk without playing the audio file which is mentioned in the Auto Attendant

 

Before it was working fine.

 

Does anyone have any idea.

 

@Eric Marsi 

@ChristianJBergstrom

@jjrice2233

@Christopher Hoard

@Allen Xu_MSFT

@Satish2805

@Steven Collier

@Ashok_Boinpally

@paul keijzers

@Bryan Nyce

@adam deltinger 

@Chris Webb

@paul1502

@Graham Walsh

@JimmyYang-MSFT

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