@mentions in comments working for some external guests but not for others

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Occasional Visitor

When collaborating on a Word document in Teams, I am able to use @mention in comments for some external guest Teams members but not for others. They are both guest users.

 

What can couse this behavior?

 

thanks

Christiaan

1 Reply

Hi @christiaanneijens   This recent post in our answers.microsoft.com tech support forum might give you some insight.  If not, feel free to open your own ticket at that site: Using @mention in Word online for Guest users - Microsoft Community