Nov 23 2020 11:56 PM
Hi Community,
Outcome from my one month calling and chatting with hundreds of men hours and yet my problem not resolved. Just now, spoke with Wendy i think. She has confirmed with me that "Microsoft teams for free" can be able to see the meetings icon on the left panel regardless of the domain email i use.
She cannot assist me further because she is not in Teams and not subject matter expert.
A few of outcome i gathered during this stress full trials to get to the expert from Microsoft on this problem.
1) need to get teams to troubleshoot-but how can i do so. No way, i can reach to A person
2) need to get my domain updated on something which i cannot get what exactly needed to be updated
I have tried using web, other devices, but it is still the same.
Just to confirm, i am not in an organisation or company. So i do not need to purchase for business 365 as per advise by the customer service.
Thanks
Nov 24 2020 05:13 AM
Nov 24 2020 05:48 PM
Hi,
Tq for replying.
I cannot even see the meetings button. Hence, i cannot create meetings.
I need an assistance on how to be able to see the meetings button please.
Tq
Nov 24 2020 06:16 PM
Nov 24 2020 07:34 PM
Icon as per attached.
Yes, i have signed out and signed in.
I also used laptop and mobile, resulted the same.
Thanks
Nov 25 2020 01:21 AM
Nov 26 2020 11:56 PM
@bec
Until yesterday, i still reach out to Microsoft support to assist me regarding the issue. One of them asked me to do troubleshoot myself and gave me a link to admin center. However, once i clicked the link, i do not have permission to enter.
Sorry, but you don't have access to the Teams admin center.
The account credentials you used to sign in aren't authorized to access this website. Make sure you're using the right account and that you have correct permissions. Learn more
Error code: INVALID_PRIVILEGE
Organization ID: a03a6885-2d5e-49a9-bbcc-408fcd6efe9b
Correlation ID: d09afc85-02e0-4b68-b3dc-c7a4d8a1dbbd
Time stamp: 2020-11-24T11:35:42.3332067Z
second option to download team for free a new one, i cannot use this same email because i have registered the email address. I cannot delete this either. My objective is to use this email domain for my meeting and to be able to create meeting.
one of the support ask me to go to outlook and enter teams from there. But when i go to outlook, tehre is no Teams icon
Thanks. Hopefully somebody else will assist me as well
Nov 27 2020 01:25 AM