Feb 15 2022 08:39 AM
Feb 15 2022 08:39 AM
I have been using teams in a chromebook without problems, but looks like the new update is causing me a problem.
When I join a meeting, the meeting window does not appear and the main window displays a bar with the description "Click here to go back to the meeting". If I click the bar, it flashes a second window but disappears instantaneously.
I saw some articles about configuration to turn on meetings in new window, but this option doesn't appear here.
Any ideas of this problem?
Feb 15 2022 11:38 PM
Feb 16 2022 02:05 PM - edited Feb 16 2022 02:07 PM
@TomArbuthnot Yes it worked before, but suddenly, looks like it upgrades to the new teams version and it stopped working.
I have 3 different chromebooks and I had the same problem with the 3 using different accounts. Only happens in chromebook. I uninstalled the app, clear everything, cache and data information and go back to google play an install it again, same problem.
Feb 16 2022 05:03 PM
Feb 18 2022 01:25 AM
Feb 18 2022 06:14 AM
@dpcruz hello all. Everyone at my company is affected by this and we've put a lot of time and effort into fixing before realising that the issue is with the app itself. I've reported this directly to Microsoft but I'm not hopeful of a quick resolution.
Just to clarify, re-installing the app doesn't work as the one on the play store is faulty.
Clearing cache, resetting Chromebook, etc won't work either.
For now the app is totally broken and the only workaround is to use the web app instead
Feb 22 2022 05:26 AM
Update: After reporting this issue to Microsoft on the 18th February they have done nothing to fix the issue. Just suggested stuff already tried like delete the cache and check 3rd party cookies, etc.
This seems to be a global issue affecting all Chromebooks. If you have this issue, please keep commenting here so Microsoft are forced to take some action
Mar 01 2022 03:02 AM
Same here, one by one my colleages are reporting this issue to our Helpdesk. Reinstalling, clearing storage and cache, nothing helps.
Please release new update without this 'bug' asap, since we depend heavilay on TEAMS for our daily meetings!!
Mar 01 2022 03:22 AM
Update: Microsoft are no longer responding to the ticket I have open with them. It doesn't look like they have any plans to fix this
Workaround: The Teams app on Chromebooks is pretty bad anyway, so the best workaround is to use the Teams web app by going to settings>manage apps>teams>opens supporting links> change to open via web. This way all meeting links open the Teams web app. In fact, you probably just go ahead and delete the Teams app completely
Mar 01 2022 05:29 AM