SOLVED

Meeting options not opening

Copper Contributor

Hoping someone here is able to assist. There are a number of users in my org experiencing issues with Meeting Options in Teams not opening and continuously getting a "Something went wrong" message.

Users have also cleared their Teams cache and rebooted their computers. Please advise if there is another troubleshooting action for which I am missing. Much appreciated.

 

2 Replies
Hi,

Can you please check if the users are still experiencing the same issues? Is it with all the meeting or some specific meetings? If the users create new meeting are they able to see meeting options.

With Regards,
Satish U
best response confirmed by RealTime_M365 (MVP)
Solution
Hi there! Thanks for connecting. I believe I've figured it out as the issue was related to delegates and not being authenticated because the meeting options opened in Chrome browser versus Edge browser.
1 best response

Accepted Solutions
best response confirmed by RealTime_M365 (MVP)
Solution
Hi there! Thanks for connecting. I believe I've figured it out as the issue was related to delegates and not being authenticated because the meeting options opened in Chrome browser versus Edge browser.

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