Apr 14 2021 11:54 PM
So Teams currently allows meetings to be created into shared mailboxes, and the owner of the meeting is the mailbox itself even without any Teams licenses associated to it (As per the info I read this is by design). How do we download the attendance report for this scenario?
This is the only relevant thread I could find for this - Why shared mailbox could be Teams meeting owner - Microsoft Tech Community
Apr 15 2021 03:53 AM - edited Apr 15 2021 04:18 AM
Apr 15 2021 03:53 AM - edited Apr 15 2021 04:18 AM
SolutionHello, AFAIK there's no quick fix for shared mailbox scenarios and the attendance report. The shared mailbox is the "organizer" and every shared mailbox has a corresponding user account with a system generated password, and you would have to use that account. There are several UV requests for this.
Adding this which should solve the problem, but it's quite long until release.
"Co-organizer Meeting Role" Microsoft 365 Roadmap | Microsoft 365
Apr 15 2021 11:12 PM
Apr 16 2021 12:27 AM
Jun 29 2021 01:45 AM
There is an option to get an attendance report from a shared mailbox:
Mailbox added as distinct account in Outlook
The sender of the appointment can be the organizer by adding the mailbox in a specific way as an own account.
This method allows one person (the physical sender of the invitation) to act as a half-featured organizer: to set the Meeting options before and while the meeting and to download the attendance list while the meeting – it will not allow to download the attendance list after the meeting.
How to add another mail account in Outlook
With this approach the physical person, who sends out the appointment will be able to act as a half-featured organizer as described above:
He will be able to set the Meeting options before and while the meeting and to download the attendance list while the meeting – it will not allow to download the attendance list after the meeting.
Dec 02 2021 07:23 AM
Dec 02 2021 09:52 PM
May 03 2022 11:41 AM
@MatthiasRodler thank you so much for the helpful tips. I was able to successfully make myself the half-featured organizer as you suggested. However, I'm not sure how I can download the attendance list during the meeting? When I go to Participants, I do not see the (...) to allow me to download the report. What do you advise?
May 22 2022 12:30 PM
Jun 07 2022 08:15 AM - edited Jun 07 2022 08:18 AM
The co organizer role is not slated to be able to get the attendance report according to the latest information. https://support.microsoft.com/en-us/office/add-co-organizers-to-a-meeting-in-teams-0de2c31c-8207-47f...
Really too bad because that would fix the main issue that my users report when they use the shared mailbox.
Sep 21 2022 07:22 AM
Two years later and still no solution for the attendance reports in a shared mailbox. Typical identifying what is needed with no response.
Sep 21 2022 08:59 AM
Nov 15 2022 03:46 PM
Nov 15 2022 05:19 PM
Feb 10 2023 07:49 AM
Does this work? @MatthiasRodler
Mar 28 2023 01:34 PM
Jul 02 2023 07:01 AM
Jul 03 2023 11:42 AM
Hello MatthiasRodler,
Thanks for the detailed explanation. https://support.microsoft.com/en-gb/office/view-and-download-meeting-attendance-reports-in-teams-ae7...text=View%20and%20download%20meeting%20attendance%20reports%20in%20Teams,will%20only%20include%20a%20partial%20list%20of%20attendees explains everything.
Jul 11 2023 05:44 AM
Sep 27 2023 05:54 AM
Apr 15 2021 03:53 AM - edited Apr 15 2021 04:18 AM
Apr 15 2021 03:53 AM - edited Apr 15 2021 04:18 AM
SolutionHello, AFAIK there's no quick fix for shared mailbox scenarios and the attendance report. The shared mailbox is the "organizer" and every shared mailbox has a corresponding user account with a system generated password, and you would have to use that account. There are several UV requests for this.
Adding this which should solve the problem, but it's quite long until release.
"Co-organizer Meeting Role" Microsoft 365 Roadmap | Microsoft 365