Sep 21 2021 02:54 PM
Hi there.
I'm having issues starting meetings/conference calls ever since I updated the OS on my Macbook to Big Sur 11.6.
I can't join meetings I've been added to or ones I've created myself, and the 'Meet now > Start meeting' doesn't work. After a minute waiting in the app I get a 'We ran into a problem' pop up, as shown in the attached image.
I've tried uninstalling and reinstalling which did not help.
My Mac Zoom app still works, and Teams web app still works.
Any advice?
Regards,
Sam
Sep 22 2021 09:02 AM
HI @samjar87. I'm having the exact same problem after updating its creating havoc with my clients I hope this gets a response sooner rather than later but I'll pop back if I find a solution elsewhere. Thanks for posting. Mike
Sep 22 2021 09:27 AM
SolutionSep 22 2021 02:41 PM
Oct 26 2021 06:13 AM
Just tried this and it didn't work for me - I can open the meeting in Firefox, but in the app I repeatedly get the 'we've run into an issue' message.
Thanks
Piers
Jan 31 2022 03:40 AM
@samjar87 I'm having the same issue, despite reloading a new version of Teams. Has anyone found a solution please?
Jan 31 2022 08:51 AM
@Elliom1 I have tried loading the teams meeting address into firefox other than safari, and still cannot open the meetings. It seems they can see me in the 'waiting room' but as soon as they click accept, I get thrown out. Driving me crazy; have had to resort to my phone on which it seems to work
Jan 31 2022 01:27 PM
@Elliom1 I haven't had the issue now since originally fixing the problem - try what Ottersbrook recommended i.e. uninstall Teams, load up Outlook, join a teams meeting, install Teams from the prompt
Jan 31 2022 01:46 PM
Sep 22 2021 09:27 AM
Solution