Aug 03 2021 09:59 AM
Here is the setup:
1. External caller dials a number that is assigned to an Auto Attendant
2. The attendant is set to automatically route to a Call Queue
The problem is that callers are hearing an obnoxiously loud beep when the Auto Attendant xfers the call to the Call Queue. Is this by design?
Aug 10 2021 01:13 PM