Lost mobile number

New Contributor

I lost and I cannot have back the mobile number to my teams xxx@yy.onmicrosoft.com

I cannot loging because the login wish to text to a number i have not anymore

How i can change the number or delete and reset ?

I ma the administrator if the group and unfortunately the only one that have access.


3 Replies

@Vasil Michev 

I cannot becasue to access support you must be business admin and to login as business admin i need to receive a text message to the number i have not anymore.

It's a ckicken and egg, everything needs the message.

for me also delete everything is accepatble but still needs the text message


You don't need to login anywhere, there's a list of phone numbers you can call directly in the above document.