login loop issue in the new Teams app

Brass Contributor

Hello

 

Please i need your help on this issue.

 

We are having a login loop issue in the new Teams app.

 

One team member updated to the new Teams (Work and School) account and is now stuck in a login loop.

 

After entering the password associated with the work account, the user is redirected back to the Teams App login page. We tried clearing the Teams Cache, but it did not resolve the issue.

 

However, when the user logs in to Teams Classic, there is no problem. 

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