07-13-2020 03:00 AM
07-13-2020 03:00 AM
I was using Teams Free to host meetings of my local Camera Club since Covid lockdown. It worked fine but the Club has now decided to move to another videoconferencing platform. As I was hosting the Club Team on my personal account (I have Office 365 consumer subscription), I deleted the Camera Club "org" (with great difficulty I had to go through a series of hoops, including removing subscriptions in Azure - which i know nothing about! And then waiting 48 hours). The windows app now tells me "
If I try to sign up, it takes me to a web page where I click "sign up for Teams Free" and enter my email address. It then asks me to choose whether I want to use Teams for school, family or work. If I choose family it offers me an android app or Skype. If I choose work/organsations, it takes me to a screen to enter my password. Then it says "Something went wrong, Please try again" (see below).
We'll use this email to set up Teams. If you already have a Microsoft account, feel free to use that email here.
07-15-2020 02:15 PM
Hello @davidnbull This is a common question in the community and there are many past posts with various solutions. Here's the simplest one I found:
Try this out: Use "Chrome" and go for teams.microsoft.com, follow the steps. Once you have created an account using your personal Microsoft email address (Ex. hotmail, live etc.,), then launch the teams app from your desktop or mobile.
If this doesn't do it for you, you might want to do a search in the community and read the other posts on the subject, like this one: https://techcommunity.microsoft.com/t5/microsoft-teams/quot-you-re-not-on-teams-yet-but-you-can-set-...
Hope this helps....
07-16-2020 04:32 AM
@ThereseSolimeno Thanks for responding. I have tried the process in Chrome, including incognito. I have already read the other posts which are not quite the same issue as mine and don't work for me. I am still getting the same error message. If I now try to go to Teams.microsoft.com on my usual (Firefox) browser, I am now getting this:
Sorry, but we’re having trouble signing you in.
11-04-2020 08:41 AM
@Lucas_Duarte- No, I didn't find a solution. I did find that I can use Teams if someone else with an account invites me to a meeting. But to do that I sometimes have to copy and paste the link into my browser rather than just clicking on it. In terms of using a Teams account of my own to set up meetings etc - I still can't do that because of this login issue. No help at all available from Microsoft unfortunately. Any further ideas would be welcome. Meanwhile I am having to use Skype, Zoom, Jitsi or Google Meet if I need to set up a meeting.
11-04-2020 12:44 PM - edited 11-04-2020 12:48 PM
Hello everyone, after facing this "can't login after delete problem" i figured out somehow to fix it; i had 2 colleagues accounts that couldn't login after deleting organization, so i wasn't able to add them into my organization and after some attempts i did it.
With admin account, in the Azure Directory you are able to remove members and set someone as an owner;