LOGIN - Does not exist in tenant

Copper Contributor

Hello, 

we were thinking about buying a license. After Problems with MS teams, we doubt this. Can anyone advise us why we are not able to join our organization?

There is no way to contact support about problem... weird...

1 Reply
You seem to be trying to login via a personal MicrosoftID. In order for that to work, you need to be invited as a Guest user. Read here for details: https://docs.microsoft.com/en-us/microsoftteams/guest-access
If you have an Office 365 account you want to use instead, make sure you're logged with it first. Using a private browser session would ensure any stored credentials arent being automatically used.