SOLVED

Logging into Teams for the first time

%3CLINGO-SUB%20id%3D%22lingo-sub-2237900%22%20slang%3D%22en-US%22%3ELogging%20into%20Teams%20for%20the%20first%20time%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2237900%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20trying%20to%20join%20Teams%20but%20during%20the%20process%20it%20says%20that%20my%20mobile%20is%20connected%20to%20another%20account%2C%20even%20though%20I've%20not%20got%20any%20other%20account%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2237900%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
New Contributor

I'm trying to join Teams but during the process it says that my mobile is connected to another account, even though I've not got any other account 

2 Replies
best response confirmed by ThereseSolimeno (Microsoft)
Solution
Hello, see if this helps.
https://support.microsoft.com/en-us/office/troubleshoot-phone-number-already-taken-in-teams-11d069b4...

You can enter your phone number here to get an indication of which accounts are associated with your number.
https://account.live.com/username/recover
Thank you!