SOLVED

Logging into Teams for the first time

New Contributor

I'm trying to join Teams but during the process it says that my mobile is connected to another account, even though I've not got any other account 

2 Replies
best response confirmed by ThereseSolimeno (Microsoft)
Solution
Hello, see if this helps.
https://support.microsoft.com/en-us/office/troubleshoot-phone-number-already-taken-in-teams-11d069b4...

You can enter your phone number here to get an indication of which accounts are associated with your number.
https://account.live.com/username/recover
Thank you!