Jan 18 2022 08:13 AM
I have had the following message: Your account has been locked. Contact your support person to unlock it, then try again. I can however log into Office with the same email with no issues. How can this be resolved?
Jan 19 2022 12:56 AM
@Steven Collier Yes and I was advised to post the issue on here. There is a ticket number: 1034163665 if that helps?
Jan 19 2022 02:16 AM
Jan 21 2022 04:28 AM
@Smithy90 By 'the support person' I'm imagining someone who has admin level access to see your account, and tell if it's been set to prevent login. If this is a work account that would be someone in your company.
There isn't much anyone here can do to help, it is by far most likely that when it says your account is locked, that's because you account is locked.
Jan 24 2022 02:09 AM
Jan 26 2022 01:43 AM