08-30-2019 10:06 AM
08-30-2019 10:06 AM
I know that Teams offers live captions/subtitles with Live Events. Does that same functionality exist for regular Teams meetings (i.e. not live events)? If so, how do I turn that on?
08-30-2019 04:52 PM
09-18-2019 05:23 AM
12-13-2019 03:07 PM - edited 01-30-2020 02:38 PM
Does anyone know if the voice processing is done in local data centres - or is it all routed through the US? Struggling to get an answer from any channel, which leads me to suspect the latter ... and which would force us to turn it off.
Edit: subsequent testing indicates significant dropouts in captions - entire sentences are missing. This suggests latency issues of processing going half way around the world.
12-16-2019 12:33 PM - edited 12-16-2019 12:34 PM
12-16-2019 12:45 PM
@june-m-dayon hi June, this is not MTR specific. We will have translated captions on MTR when Teams has translated captions in Teams meetings (not Live Events). I can't comment on that timing though sorry.
04-01-2020 07:56 PM
04-07-2020 03:30 PM
@HardikModi What needs to be done to get the Live CC option in my desktop Teams app? I've downloaded the latest version that matches one of my employees where the option shows for them but not in my same version?
04-07-2020 06:59 PM - edited 04-07-2020 07:02 PM
@Greg Davidson I can see Life captioning now available for Teams meeting. I am not sure when this feature not available when joining a meeting via Desktop but works well on mobile app.
Also, when I make an audio or video call with Individual then life captioning won't be available (find the screenshot below). Has anyone experienced same thing or actually not available? Please advise.
04-17-2020 01:12 PM
Same problem here. Some users have the Live CC option some not.
All users are from the same tenant
04-17-2020 01:19 PM
05-27-2020 05:05 AM
@agupta_syd I'm having the same issue with my desktop when I'm in a Live Teams meeting, the closed caption option wasn't available. #frustrated #accessibility
05-27-2020 12:08 PM - edited 05-27-2020 12:11 PM
I am the PM for live captions feature on Teams. I'm sorry to hear that you are having issues. My apologies.
Can you please share a screenshot?
Also, Live captions is only available on Teams desktop and Teams mobile clients today but not on the web.
Also please make sure that your tenant admin has live captions policy set correctly for you to access live captions. If it is set to DisabledUserOverride, live captions won’t be enabled at the start of a meeting but the user can enable the feature after they join. If it is set to Disabled then live captions won't be available to the user until tenant admins sets it to DisabledUserOverride.
05-27-2020 01:10 PM
05-29-2020 09:00 AM
@Shalendra ChhabraGREAT NEWS! I spoke with someone higher up by taking your advice. This gentleman at my company had located an issue which was the policy so he corrected it and will be applying to all, company wide as multiple people had different policy setup. Again, thank you for your reference as it helped them!
05-29-2020 10:18 AM
Hi @Simple2020 Yes, Live captions will be available in Free version of Teams meetings.
>>>>> I’m thrilled to share that Microsoft Teams Free edition will soon support live captions, allowing everyone to give them a try.
05-29-2020 10:26 AM
@Shalendra ChhabraThat's great! Please stay in touch via email firstname.lastname@example.org so I can reach out to my company's accessibility dept for that type of awareness. It's important for the entire company. Again, thanks.