List tab: Incident Template Type choices

Copper Contributor

Just discovered the List tab in Teams, when using the Incident template I find the incident type is refilled with things like "911", "crowd" etc, these have nothing to do with my business and I would like to change them. Does anyone know if this is possible?

2 Replies

@Woodfordla 

 

Hi, yes you can do this by selecting the Incident type column, go to Column Settings > Edit

 

Screenshot 2020-09-07 at 16.43.27.png

 

Then click the next to the 911 call option.  You can add or remove the choices here as you can see.

 

Screenshot 2020-09-07 at 16.41.10.png

@PeterRising Thank you, don't know why I didn't find that myself!