Jun 04 2020 09:31 AM
I am using the govt cvr instantiation of Teams and everything is great until we did a meeting today with 170 attendees. Once we had about 30 attendees come into the Teams Room, the list of attendees on the right disappeared and I couldn't monitor who came into our meeting or who had a hot microphone. Is this normal for large numbers of attendees or is it a glitch?
Feb 16 2021 06:59 AM
@jdjacksjr - Did this issue ever get solved for you? I am having the same problem now.
Mar 10 2021 02:04 AM
@Luclaurie - I am also having this issue now. I checked for an update (none) and restarted Teams, and then my computer. Still doing the same. I am using the Windows desktop app
Mar 11 2021 06:25 AM
@jdjacksjr I'm experiencing the same issue, as well as other colleagues from my organisation, any clues on how to solve/avoid it?
Thanks!
Mar 11 2021 06:48 AM
My issue was finally solved. It was the HDMI connection to my second monitor. It worked fine when Teams was displayed on my laptop but when i moved to my second screen, the participant names started to disappear. Got a new monitor with an USBC connection and that fixed it.
Mar 11 2021 06:49 AM
Mar 11 2021 06:56 AM
Mar 11 2021 07:20 AM
Mar 12 2021 12:56 PM
@Luclaurie I have had the same problem start occurring about a week ago - participants would disappear if I hover over their name or they speak. It only happens on my second monitor Dell P2217H. If I move the Teams window onto one of my other monitors the participants reappear. Interestingly, if I make the window slightly smaller than the full screen on the Dell P2217H, the problem disappears.
Mar 14 2021 05:28 AM
Mar 16 2021 05:16 AM - edited Mar 16 2021 05:17 AM
I also have this issue post the last software update. It's odd I have 2 laptops and one is fine and the other has the issue. Both are using HDMI monitors via plugs. The issue is repeatable and I've noticed that if while the participant's pane is open on the right side, if the names disappear I can click on the ... for the settings and the names appear but the settings do not. I think Teams made a modification to the settings area in the participant's pane and it's caused these names to disappear. Again the workaround is to click on the ... and the names will briefly appear.
Mar 16 2021 05:28 AM
Mar 16 2021 02:27 PM
Mar 19 2021 05:11 AM
@jdjacksjr I am having this issue too. Really annoying. If I drag to the main monitor, it's fine. Dragging it back to the second screen again, the names disappear.
Mar 19 2021 05:58 AM
@Simon_Neale if you 'restore down', and then drag the corners out to almost full screen, the issue goes away. It seems to be only when the window is on full screen on an HDMI monitor.
Mar 19 2021 07:55 AM
Apr 27 2021 08:42 AM
I have the same problem. Worked fine for a long time and now the names just disappear if I hover the cursor over it (or sometimes even when I don't). It definitely seems to have something to do with the display (even though I haven't changed anything with my setup). Maximizing the Teams window fixes the issue. Re-sizing the window seems to make the issue come back.
Aug 02 2021 05:48 PM
Aug 23 2021 10:36 AM
SolutionAug 23 2021 10:36 AM
Solution