Apr 17 2020 03:16 AM
One of our users has 'lost' their left hand panel which shows them their list of teams / chats etc? How does this panel expand / collapse?
They have the left hand main navigation (purple panel showing Chat / Teams / Calendar etc) but when they select either Chat or Teams, they have no way of seeing their list of chats or teams.
Can someone help?
Jul 20 2020 11:50 AM
@SarahTurner Hi Sarah - we're having the same problem. Any chance you figured out what the issue was?
Best,
Gayle
Jul 21 2020 12:59 AM
@Gayle_Robinson No sadly not! It's just one user and despite a lot of Googling, I can't find anyone who had reported the same issue.
Sep 17 2020 06:34 AM
Sep 23 2020 06:19 AM
No sorry - no solution @JBeddz
Sep 23 2020 06:20 AM
Sep 23 2020 06:26 AM
Solution@SarahTurner We found out what was wrong. She had her screen set to zoom in more than 100%.
Sep 23 2020 06:32 AM
Sep 23 2020 06:38 AM
@SarahTurner It was her display settings. She was using the desktop app.
Jan 27 2021 12:31 PM
Confirmed it has to do with a Zoom setting. This issues happened to me from using CTRL + Mouse Wheel up while in the teams chat. CTRL + Mouse Wheel Down resolved it by zooming back out. I hope this helps others looking for the cause and a specific fix.
Feb 03 2021 09:10 AM
In my case I had unknowingly resized the desktop app's window to just slightly narrower than the threshold for auto-collapse. If the window is wide enough, the sidebar stays open on its own; if it's too narrow then the sidebar collapses when it's not being interacted with.
May 05 2021 05:57 AM
Nov 20 2023 08:46 AM
It's for sure the display settings, but I need the display zoomed in because I have a vision disability. When I zoom out to normal, I cannot read anything. It's annoying that MS hasn't yet fixed this bug. There needs to be a UI function to expand the sidebar. MS needs to more fully accommodate users with visual disabilities.
Sep 23 2020 06:26 AM
Solution@SarahTurner We found out what was wrong. She had her screen set to zoom in more than 100%.