Jun 28 2023 07:06 AM
Good morning,
I am an administrator on my company's domain ajregniers.be but it seems that a user has created an account as an administrator without telling us.
Can I know the email address currently registered as an administrator and, more importantly, how can I change it?
Thanks to anyone who can help me.
Jun 29 2023 04:34 AM - edited Jun 29 2023 04:36 AM
Hi Rodolphe,
If you have the global administrator role than you can check privileged role membership in portal.azure.com > Azure Active Directory > Roles and Administrators. Members can be removed.
If the creation of the extra administrator account was done in the past month, please check: portal.azure.com > Azure Active Directory > Audit logs
Jun 29 2023 06:33 AM
Hi Mattieu,
Its the problem i have, I don't have the administrator rights, and want to know wich account in our domain have it...
Thanks
Jun 29 2023 08:14 AM - edited Jun 29 2023 08:16 AM
Hi,
Do you have a reseller who manages your licenses? Or a MSP that can access your tenant via their Partner Center?
You can always raise a ticket with Microsoft support. They will ask you a couple of question regarding the tenant to check your identity. Possibly they also will ask you to add a TXT record in the public DNS-zone so you can prove that you own the custom domain.
Jun 30 2023 06:49 AM
Jun 30 2023 07:19 AM - edited Jun 30 2023 07:25 AM
Hi Rodolphe,
Since you are not able to create a service request via the Microsoft 365 portal, reseller or MSP/CSP, please contact Microsoft support by phone: https://learn.microsoft.com/en-gb/microsoft-365/admin/support-contact-info?view=o365-worldwide