JSON Formatting Disappearing after making changes to item (On and Off)

Copper Contributor

Hello,

 

I've been using formatting heavily on my Ticket Manager List but I created a new list for another department, Recruiting Tracker, and for some reason today it's having all sorts of issues. Primarily, after editing any field, it often times removes ALL formatting in JSON. I'll check it and it is just empty/blank.

 

Also, my date fields are showing a combination of (Friendly, Non-friendly, and something else funny) instead of the set Non-Friendly setting.

I tried restarting MS Lists and this seems to be on the server side of things since it is also having the same issues in the browser.

 

Anyone having the same issues?

3 Replies

@enoch-s 

 

I think what it might be is a sync issue. This could be my internet acting up. Around this time that I had this issue, instead of refreshing, to temporarily fix this, I just made the changes and kept moving with it and then for the firs time I saw that it said there was a sync issue. Most likely what is happening is that the JSON is not loading in because of internet disruptions.


Update:
This did not resolve this issue. Here is my code incase it helps to try to resolve this.

{
    "sections": [
        {
            "displayname": "Applicant",
            "fields": [
                "Title",
                "First Name",
                "Last Name",
                "Phone",
                "Email ",
                "Position",
                "Experience Level",
                "Level Class",
                "Notes"
            ]
        },
        {
            "displayname": "Application Info",
            "fields": [
                "Date Submitted",
                "Applied Date",
                "Application Source"
            ]
        },
        {
            "displayname": "Communications",
            "fields": [
                "Communication",
                "1st Contact",
                "2nd Contact",
                "3rd Contact",
                "4th Contact",
                "Contact Notes"
            ]
        },
        {
            "displayname": "Status",
            "fields": [
                "Status",
                "Why Halted?",
                "Interest",
                "Reason",
                "Reason Notes"
            ]
        },
        {
            "displayname": "Milestones",
            "fields": [
                "I-9",
                "Drug Test"
            ]
        },
        {
            "displayname": "Administrative Tasks",
            "fields": [
                "UKG Status",
                "IT Status",
                "Equipement Status"
            ]
        },
        {
            "displayname": "Training",
            "fields": [
                "Best Time to Call / Interview",
                "Scheduled Interview",
                "Follow Up",
                "Follow Up Date",
                "Orientation Date",
                "Started"
            ]
        }
    ]
}

Basically, the quick fix is to just refresh the tab. But this brings me back to the 1st view which is time consuming and frustrating. 

@enoch-s Did you ever find the fix? I'm having the same issue and it's really frustrating.

Same issue here too! Just started happening about two days ago - regardless of browser (Chrome or Safari). All JSON formatting is basically ignored after making an edit to a single item (e.g., form editor) until I refresh and open it again @Ann-Margaret