Join Button in Outlook no longer joins meetings

Copper Contributor

I'm on MacOS with old Outlook and New Teams.   The "Join Online" button in Outlook has stopped working.  Clicking it will bring the focus to Teams but will not initiate the actual meeting join process.  Switching back to the Old Teams solves this.

Any suggestions for fixing this? 

6 Replies
I have this problem too. Makes it difficult to start meetings. Everything worked properly until I installed the new Teams for MacOS. Teams version is 23272.2708.2452.9689. The client version is 50/23092912310. (Not sure what the 2 different version numbers mean?).

@KCBaltz I'm getting the same thing ever since I moved to New Teams for Mac last week.

For those having the same issue with New Teams, are you on Old Outlook or the New one?

@KCBaltz Im using Outlook for Mac v. 16.78.2 (23102103) which I believe is the latest at the moment (Oct 2023)

New Outlook. It is still an issue with Outlook version 16.78.3 (23102801) and Teams 2372.2708.2452.9689 (client 50/23092912310)
any updates? I have this now too with the 'new' teams :(