SOLVED

Join a meeting in Teams by calling a phone number

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Microsoft

Hello,

 

our one of the customer not getting options of 'calling a phone number' to Join a meeting in Teams, when they are scheduling a meeting.

 

kindly suggest.

 

bhavindoshi_0-1590062110856.png

 

9 Replies
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Does the customer / user have an Audio Conferencing license?
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The organiser of the meeting would need to have an Audio Conferencing license in order for dial in details to be made available.
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Thanks Rob for prompt response.

my request is can you please share details of 'Audio Conferencing license'. i mean part code, or product details that what to procure etc..
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According to your profile, you work for Microsoft - I find it concerning that you cannot obtain this information internally....

See https://docs.microsoft.com/en-us/microsoftteams/audio-conferencing-in-office-365
Solution

Hi @Rob Ellis,

 

You need an Add-On licence of Audio Conferencing or E5 licence that have that add-on included.

 

What kind of license is selected to that user ?

 

Best Regards,
Nuno Árias Silva 

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customer had procured Microsoft 365 Business Basic from India.
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Ok @bhavindoshi,

 

Then the customer need to add the ad-on of Conferencing or upgrade de Microsoft 365 Business Basic to E5 to the users that want that feature.

 

Best Regards,
Nuno Árias Silva 

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