Join a meeting in Teams by calling a phone number

[bhavindoshi]

Hello,

our one of the customer not getting options of 'calling a phone number' to Join a meeting in Teams, when they are scheduling a meeting.

kindly suggest.

[#2]

Does the customer / user have an Audio Conferencing license?

[#3]

No

[#4]

The organiser of the meeting would need to have an Audio Conferencing license in order for dial in details to be made available.

[#5]

Thanks Rob for prompt response.

my request is can you please share details of 'Audio Conferencing license'. i mean part code, or product details that what to procure etc..

[#6]

According to your profile, you work for Microsoft - I find it concerning that you cannot obtain this information internally....

See https://docs.microsoft.com/en-us/microsoftteams/audio-conferencing-in-office-365

[#7 · Accepted solution]

Hi @Rob Ellis,

You need an Add-On licence of Audio Conferencing or E5 licence that have that add-on included.

What kind of license is selected to that user ?

Best Regards,
Nuno Árias Silva 

[#8]

customer had procured Microsoft 365 Business Basic from India.

[#9]

Ok @bhavindoshi,

Then the customer need to add the ad-on of Conferencing or upgrade de Microsoft 365 Business Basic to E5 to the users that want that feature.

Best Regards,
Nuno Árias Silva 

[#10]

Ok, Thanks