Apr 16 2021 11:59 AM
Hi, wondering if anyone else has seen this issue. Sometimes, when working on a shared document in Teams and using the "Reviewing" function (aka tracking edits), our employees, including myself, will notice our cursor jumps around when making changes, often to a random spot in the document, and often randomly deletes or inserts text as well. This doesn't seem to happen if we open the document in Word and then edit it there, or if we only use the "Editing" function that does not track changes. It has nothing to do with the computer's physical trackpad or mouse either, as it doesn't happen in any other application/Word itself. Also, it happens for pretty much everyone in the organization, all of whom have different laptops.
Anyone have a solution for this or know if there's a bug fix happening soon? It's very annoying and causes a lot of headaches when finalizing documents later.
Apr 16 2021 01:43 PM
Apr 18 2021 03:31 PM
@PeterRisingyes it does seem to happen more when multiple people are in the document. Yes, opening in Word seems to make it better-but seems silly to have editing functionality in Teams if it's just going to be problematic. Thanks for the response/question
May 26 2021 11:02 AM
Feb 09 2024 07:32 AM
Feb 26 2024 07:03 AM
I also have this problem. Is there any where, where we can report this to Microsoft? Id say this is a product issue more then a 'End User Error'
Mar 14 2024 06:02 AM
@TheTechyAussieInterestingly enough, last week the problem ceased to occur. Perhaps there was an update that finally resolved the issue.