issue with team not able to login teams

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Super Contributor

Hello Teams Community,

 

Please i need your help on this.

 

i am unable to sign in to teams with my Domain account as shown below:
 
When i select the Teams Org I get a response "We are switching you to your other account. It'll take a moment" 

 

 

IBN_2-1651586611044.png

 

IBN_1-1651586542765.png

 

 

3 Replies

Hi @IBN,

 

Have you tried clearing the cache? 

 

  1. Press Windows key +R and type in Run dialog box, enter %appdata%\Microsoft\Teams, and then select OK.
  2. Delete all files and folders in the %appdata%\Microsoft\Teams directory

This might help.

 

Hello @Adin_Calkic 

 

Thank you for your reply.

When we try to sign in to the Microsoft 365 Admin Center. we get the below error:

 

 

IBN_1-1651851029889.png

My colleague later re-added me back to Admin role but I am still not able to access it.

 

I opened the link   but this refers to Teams for Business, I have the free Teams that comes with a Microsoft 365 for family, does this have a Global Admin?.

The colleague who opened our domain account is also not part of the Microsoft family account, so I assume I was invited as a guest.

 

@IBN , i don't get it really .. do you neeed to log in your account with app teams or the admin center ??