Issue with Desktop Sharing and remote desktop

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Occasional Visitor

I'm wondering if anyone else has had this experience. 

 

I've got a connection to some servers via Remote Desktop and RD Tabs (both RDP connection) from my machine. If I use Teams to screen share with another user they can click around and interact with the RDP sessions but cannot type into it. Their keyboard is seemingly unresponsive. However if I/they click onto another window that's not RDP then the keyboard works fine. 

 

Does anyone else have this experience?

7 Replies

Not helping much, but we have similar problems. The request control button does not work if the person you are trying to control is on a RDS Teams environment. Seems like those features are not perfectly implemented yet.

Same problem here

@Steve Chandler 

 

Same problem here!

@Steve Chandler 

 

Same here. Anyone got this to work or any workaround?

Same problem in our company. Not ideal to get help from collegues. No idea if Microsoft will provide a solution.
Same issue in our organizations. Has MS any official reply yet? I think I'll submit a ticket with MS-Teams support.

Taha

Does anyone have a solution to this issue ?.

 

My laptop is machine1. From here I am connected to a desktop (machine2) through RDP.

 

A teams call is setup amongst machine1, 2 and 3.

 

I am able to share screen of machine2 in that teams call. But when machine3 does 'Request Control', there is a prompt in machine2 to 'Give Control' but that button is greyed-out (inactive). So I am not able to give access to machine3.

Does anyone else have the same problem ?.