Forum Discussion
LynnProspect
Jul 25, 2023Brass Contributor
Is there a way to delete a chat group and an entire conversation, for all users?
We recently distributed an MS Form using the 'invitation' method. We sent the invitation to a group of staff, using an existing Azure distribution group. We didn't realise that this would automatically create a new chat group in Teams (lesson learned!). Some staff have posted messages to the chat group. We don't want to keep the chat group - we'd ideally like to delete it completely. But the guidance I've read suggests that although each individual user can delete it from their Teams app, there's no global delete option. Is that the case? We've experimented with deleting a couple of users from the chat, but because the chat group is based on an Azure distribution group, I think it re-adds them! Are we stuck with this chat group forever??
It shouldn't readd them. All the Form did was create a group chat based off the group. However, you are correct that the group can't be removed from everyone's chat lists, however you can I beleive whoever was the person that shared it to chat, can go into the chat and in the top right corner where it shows the list of participants go through and remove everyone out. That will prevent them from getting new messages going forward in the chat or adding new ones. Also depending on permission policies anyone in the chat might be able to remove others from the roster as well, just depends how those are setup in messaging policies but that is where you would remove to break the chain per say.
Far as removing the history thou, nothing really selectively can be done, some kind of compliance tool might be able to remove certain messages for age etc. blanketly but don't think they can get down to a specific chat etc.